Pause/Hold/Freeze POLICY

You may place your program on hold one (1) time per 6 month program or (2) times per year for a maximum duration of three (3) months each time. Advanced notice of at least two (2) weeks is required. The hold may be three (3) months in duration maximum. A freeze form needs to be completed. Members will continue to be charged during the freeze and then their membership period will extend on the back end.

For example: Membership is Jan-June. Member freeze in March for 1 month. Member will continue to pay in March. Membership is extended to July. No charge for the month of July. Should you choose to return earlier than stated hold period, the hold will be released and end date adjusted accurately

Cancellation POLICY

All membership agreements require 30-days written notice to cancel your membership. This form will serve as your 30-days written cancellation notice. Note that if you have a scheduled renewal payment within 30-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be canceled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.