HOLD POLICY

You may place your program on hold one (1) time per program or two (2) times per year for a maximum duration of four (4) weeks each time. Advanced notice of at least two (2) weeks is required. The hold may be four (4) weeks in duration maximum and four (4) weeks must elapse between any holds. Upon expiration of the term of the hold, your account will automatically become active and payments will resume. As well, should you want to cancel for any reason after coming off a hold, you will need to fill out the cancellation form and give a 28 days notice in order to stop any future payments. Should you choose to return earlier than stated hold period, the hold will be released and payments resume, payments will be prorated for the remaining days left in the period.

CANCELLATION POLICY

All membership agreements require 30-days written notice to cancel your membership. This form will serve as your 30-days written cancellation notice. Note that if you have a scheduled renewal payment within 30-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be canceled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.